By placing an order with mcaleadspro.com, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.
In these Terms & Conditions
“We” and “us” means mcaleadspro.com.
“You” means the person placing an order.
“The contract is agreed” – by completing and submitting an electronic order form, you are making an offer to purchase leads which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.
By using the website to buy leads online, you confirm that you are at least 18 years old.
mcaleadspro.com gives you plenty of control when it comes to managing your leads. One feature we provide is the ability to flag any lead/live Transfer/aged lead you receive (within 24 hours of receipt) for review by our quality assurance team. Lead quality is extremely important to us, so if we see that a flagged lead does not meet our stringent quality criteria, we will immediately issue you a full refund of the lead’s cost. These terms are not eligible for the mca aged leads. That means, no refund will be entertained for aged leads purchase. For Live Transfer Leads we have 60 seconds buffer, if you/your reps talks with the merchant over 60 seconds; that leads should be billable.
There are only two scenarios in which a lead is eligible to be flagged for review in Live Transfer Leads & Real-Time Callback Leads:
Invalid Contact Information
If the contact information for a lead that you receive is in some way bogus or invalid, then you can flag the lead for review within 24 hours of receipt. What qualifies as invalid contact information? Here are some examples: Wrong number, wrong person, less sale 15k Sales volume etc. Once we verify that the lead contact information is, in fact, invalid, a credit will be issued to your account for the cost of the lead and you will receive notification that a credit was issued to your account. If we deem the contact information to be valid, no credit will be given.
Lead Does Not Match Selected Filters
If you receive a lead that does not match the quality parameters such as less than 15k sales volume, less than 1 year in business, you can flag the lead for review within 24 hours of receipt. For example, if you receive a lead that has 10k sales volume per month and you have selected 15k sales volume minimum leads, you may flag the lead for review (need the proof that the merchant has less than 15k sales volume, proof as a recording of the customer with your representative). Although this scenario is quite rare, our partners do have the ability to flag these leads for review as well. If we deem the issue to be an error on your part, no credit will be given.
Lead Quality Review and Refund Procedure
Lead refunds are issued at the sole discretion of mcaleadspro.com and all decisions regarding the issuing of credits are final. Whenever a lead is flagged, our mcaledspro.com quality assurance team will verify if either of these scenarios holds true. If we verify that a flagged lead’s contact information is, in fact, invalid or that the lead did not meet your filtering criteria, we will issue a credit to your account for the cost of the lead. You will also receive an email notification that a credit was issued to your account from. If we deem the lead in question to be valid then no credit will be issued, nor will an email notification be sent. This process normally takes 2-7 business days to complete, but can sometimes occur much faster.
We reserve the right to change these Terms & Conditions for buying leads online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying leads online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying leads online, you must not place any further orders.
These Terms & Conditions for buying leads online are governed by the law of the United States and the State of California and you and we agree to use the California courts should any dispute arise. Though we do scrub our leads through DNC and Litigator, we want you to do the same to save yourself from the potential lawsuit under TCPA; MCA Leads Pro will not take any responsibilities of any lawsuit under TCPA against YOU.
Purchased leads order payment will show by the name of “MCA Leads Pro” or “Webbelo Technologies” on your billing statement.
Thank you for your business with mcaleadspro.com